**Water Rate Correction Notice – October, 26, 2019**
During the final review of the Potable and Reclaimed Water Rate Study an update was made to one of the tables that impacted some of the Ready to Serve rates previously mailed to customers on October 18, 2019 in the Notice of Public Hearing. DWP will be providing this update via a bill insert as well.
This table shows the current Ready to Serve rates, mailed rate, and correct proposed rate that would become effective January 19, 2020 if approved. We apologize for any confusion. Please call us with questions at (951) 736-2321 or come to a community meeting for more information.
Proposed Water Rate Changes
We've all done well to cut back on water use, but ongoing drought has brought about a new normal in California that requires more efficient water use at all times. This has a direct impact on the City of Corona, and the revenues collected for water services. The City of Corona Department of Water and Power (DWP) is requesting City Council approval of several changes to help ensure sufficient revenues are collected to guarantee a fully financed, operational water utility:
- Changes to your water budget to help promote further water conservation;
- A rate increase for water use (commodity) and fixed charges;
- Annual increases for the next five years of 5% each year; and
- A temporary revenue stability charge that becomes effective when in Conservation Stage 3 or higher.
If approved, the proposed rates will become effective in January 2020.
- Click here to view Proposition 218 Notice [English]
- Haga clik aqui para ver el aviso sobre la proposición 218 [Español]
- Information on Proposed Water Rate Changes Handout [English]
- Informacion sobre los Cambios Propuestos en la Tarifa de Agua [Español]
- View the latest Consumer Confidence Report
- Potable and Reclaimed Water Rate Study
- Click here to view a list of Frequently Asked Questions
- Click here to view Community Meeting Presentation
Water Budget Changes & Rate Impacts – Bill Calculator
Want to see what your new water bill will look like? Click here to view a Water Bill Calculator.
Learn about the proposed rate changes. Attend a Community Meeting!
DWP will be hosting meetings about the proposed rate increases and changes to your water budget.
|Wednesday, Oct. 23, 2019||7 to 8 p.m.||Temescal Desalter (745 Public Safety Way)|
|Saturday, Nov. 2, 2019*||9 to 10 a.m.||Corona City Hall Council Chamber (400 S. Vicentia Ave)|
|Thursday, Nov. 21, 2019||7 to 8 p.m.||Temescal Desalter (745 Public Safety Way)|
|Thursday, Dec. 12, 2019||7 to 8 p.m.||Temescal Desalter (745 Public Safety Way)|
*Event will be shown on Facebook Live via the City of Corona's Facebook Page.
Attend a Free DWP Facility Tour
Attending a facility tour is a great way for residents and business owners to learn about what it takes to provide safe, clean and affordable drinking water to our community. Adults only please.
|Saturday, Oct. 26, 2019||8 a.m. to 12 p.m.||Temescal Desalter (745 Public Safety Way)|
|Saturday, Nov. 16, 2019||8 a.m. to 12 p.m.||Temescal Desalter (745 Public Safety Way)|
|Saturday, Dec. 7, 2019||8 a.m. to 12 p.m.||Temescal Desalter (745 Public Safety Way)|
|Saturday, Jan. 18, 2020||8 a.m. to 12 p.m.||Temescal Desalter (745 Public Safety Way)|
Water and Reclaimed Water Rate Study Presentation
On October 19, 2019, Corona Department of Water and Power General Manager, Tom Moody, presented an overview of a Water and Reclaimed Water Rate Study. Click here to watch the online video presentation. To view the presentation in a PDF format, click here.
QUESTIONS & ANSWERS
What is the reason for the increase?
DWP is funded through revenue from water charges. By law, DWP can only collect enough funds for the cost to provide water service. In order to provide 24 hour a day, 7 day a week water service, all facilities must be in proper working order. DWP must also plan for the eventual replacement of infrastructure such as pipes and pumps. Stricter regulatory requirements also require additional monitoring activities and treatment.
DWP charges a fixed Ready-to-Serve (RTS) Charge and a charge for the amount of water used (commodity). In times of reduced water use, as seen over the past several years due to drought and state-mandated water use cutbacks, DWP is not able to collect enough revenue to cover its fixed expenses. While less water is sold, much of DWP’s costs remain. Operating and maintenance costs of the City’s water system remain constant, no matter how much water is used. This is true for many expenses, including customer service costs, regulatory testing, and meter reading services.
What are the proposed changes in the Water Budget Formula?
DWP is proposing changes to the way your water budget is calculated. The changes encourage increased water efficiency both indoors and outdoors. The changes are based on efficiency standards set by the State of California. The changes provide a larger cushion in Tiers 3 and 4 before moving into the highest tier.
What are the proposed water rates?
What are the proposed Commodity Use Charges?
What is the Schedule?
October 18, 2019 – Notices are mailed out to DWP Customers
December 4, 2019 – First Public Hearing is held at the City Council Meeting
December 18, 2019 – Second Public Hearing and Adoption at the City Council Meeting, if approved.
January 19, 2020 – Rates become effective, if adopted.
We are happy to help answer your questions at your convenience. Please feel free to contact us at (951) 736-2321 or by email at CustomerCare@CoronaCA.gov.