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Residents provide input on priorities to maintain safety and local quality of life

Post Date:04/10/2020 8:10 AM

For Immediate Release 
April 10, 2020 


Residents provide input on priorities to maintain safety and local quality of life 

Corona, CA–  The results of a Quality of Life community survey conducted in Winter 2020 show that Corona residents want additional local investment to keep the City a desirable place to live, work, and raise a family. 

A recently commissioned independent survey, conducted prior to the recent coronavirus pandemic,  shows that sixty-one percent of Corona residents see the need for additional investment to provide the level of services residents need and want, maintain 911 emergency response times, shore up public safety, mitigate traffic congestion on local streets and roads, and address homelessness.  

The community survey was conducted January 31 through February 9, 2020 by firm FM3, a professional public opinion research firm.  

“Before the current pandemic, the State shifted responsibility for many programs to Cities like ours without the funding to provide the services our local residents need,” said City Manager Jacob Ellis. “These actions have resulted in millions of dollars taken from Corona’s budget in the last 5 years. Today, as residents are relying on the critical services the City provides to an even greater degree, including 911 emergency response and emergency medical services, the impacts of those takeaways are even more significant.” 

In response to recent State actions, Corona has significantly cut spending to balance the City’s budget. The Corona Fire Department received over 9,000 calls for emergency medical and rescue services in the past year alone.  The Department’s 911 dispatch response is more than twice as slow as national standards. 

“Ongoing budget cuts in response to state takeaways have impacted our core public safety services,” said Ellis. “Due to past budget cuts, our medical response times are longer than the approved national standards about 20% of the time.” 

Survey respondents also highly valued local public safety and public works services, in addition to maintaining 911 emergency response, including fire protection and paramedic services, improving wildfire preparation and updating aging firefighting equipment, as well as keeping public areas safe and clean.  

“This feedback is extremely helpful,” continued Ellis. “We look forward to continuing to discuss our vital community service needs, particularly in light of the current COVID19 pandemic. We are committed to keeping the public informed about the steps we can take in the aftermath of this crisis to ensure that Corona provides the kinds of services our residents need and want.” 

To view the Quality of Life community survey documents, please click here.

About the City of Corona: Corona is located adjacent to Orange County California at the junction of the 91 and 15 freeways with a population of more than 160,000 residents. For more information regarding the City of Corona visit  

For survey methodology questions, please contact John Fairbank, FM3 Research, at (310) 828-1183. 

Media Contact 
Cindy Solis 
Community Information Specialist, City of Corona 


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